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Supermarket & Shopping Centre Injury Lawyers Brisbane

Clear advice from a senior lawyer after an injury while shopping.

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Call (07) 3188 1737
Request Your Free Case Review

A senior lawyer will review your case and contact you within 24 hours.

23/mo
CTP Scheme 2025 - 26

Average notification to settlement

72.1%
CTP Scheme 2025 - 26

Average percentage settled before or at compulsory conference

$453M
2025 - 2026

Fair Work Ombudsman recovers for 181,000+ underpaid employees in Australia

287,000
2025 - 2026

Calls answered by the Fair Work Infoline

100,722
2024 - 2025

Workers’ compensation statutory claims

3,593
2024 - 2025

WorkCover Regulator review applications (3.6% of claims)

3,753
2024 - 2025

Workers’ compensation common law claims lodged

Supermarket & Shopping Centre Injury Claims In Queensland

When A Quick Grocery Run Ends In Injury

One moment you’re reaching for groceries, the next you’ve slipped on a spill or been struck by falling stock. Beyond the pain, you may face medical bills, time away from work & the embarrassment of falling in public.

A senior lawyer will review what happened & advise whether you may have a claim against the store or centre.

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Why Us
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What Stores Are Expected To Do

Supermarkets & shopping centres are generally expected to inspect floors regularly, clean up spills promptly & stack shelves securely.

We’ll check whether those steps were taken, giving you an early sense of how strong your claim may be.

Store, Centre Or Contractor?

Depending on where you were hurt, responsibility may sit with the store, centre management, or a cleaning or security contractor.

We’ll identify the right party to help direct your claim from the outset.

Watching The Shelves, Not The Floor

Stores are designed to draw your eyes to the shelves. Insurers may still argue you should have seen the hazard, but that doesn’t automatically rule out a claim.

We’ll weigh up that argument frankly, so you can decide your next step with confidence.

Early Action Protects Key Evidence

Queensland public liability claims carry strict time limits, and many stores record over CCTV within days or weeks.

Request Your Free Case Review, & a senior lawyer will reach you within 24 hours to confirm your deadlines and request the store’s footage promptly.

No Win, No Fee

Focus On Healing, Not Legal Fees

Rin Kim Law provides No Win, No Fee services for eligible supermarket & shopping centre injury claims. You’ll only pay our professional fees if your case succeeds.

We bear the risk, so you can move forward with confidence.

No Upfront
Legal Fees

Start your claim without paying our professional fees upfront.

Transparent
Costs

Know how fees and disbursements are calculated before you proceed.

No Fees If Unsuccessful

If unsuccessful, you won’t pay our legal fees, subject to the costs agreement.

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What Our Clients Say

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Request Your Free Supermarket & Shopping Centre Injury Case Review

A senior lawyer will review your case & contact you within 24 hours.

Review my case
Call (07) 3188 1737

Common Supermarket & Shopping Centre Injury Situations

We assess supermarket & shopping centre injury claims involving situations such as:

Spills & Wet Floors

When you slip on spilled produce, liquid or a freshly mopped aisle.

Falling Stock & Shelving

When products fall from a shelf or display and strike you.

Trolley Injuries

When a trolley or line of trolleys collides with you in the store or car park.

Escalators, Lifts & Travelators

When an escalator, lift or travelator stops suddenly or traps your foot.

Car Park & Entrance Falls

When you trip on a kerb, ramp or uneven surface at the centre’s entrance or car park.

Food Court & Amenities Injuries

When you’re hurt in a food court, toilet block or other shared area.

Who We Help

We help customers & visitors injured at supermarkets & shopping centres across Brisbane & Queensland, including:

Grocery Shoppers
Seniors & Retirees
Parents With Young Children
Customers Using Mobility Aids
Food Court Diners
Cinema-Goers & Centre Visitors

Common Supermarket & Shopping Centre Injuries

We assess supermarket & shopping centre claims involving injuries such as:

Head, Neck & Spine

Limbs & Bones

Catastrophic & Other

These are common examples. Request Your Free Case Review, & a senior lawyer will reach you within 24 hours.

Request Your Free Supermarket & Shopping Centre Injury Case Review

A senior lawyer will review your case & contact you within 24 hours.

Review my case
Call (07) 3188 1737

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Your Injury Questions, Answered

Short videos from our team on compensation claims, dealing with insurers and what to expect along the way.

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Why Choose Rin Kim Law

What Sets Us Apart

Senior Lawyer Case Review

A senior lawyer will review your case & contact you within 24 hours to discuss the incident & which party managed the area where you were hurt.

Fast, Clear Communication

We give you straightforward updates at each stage, so there are no surprises.

We Handle The Insurer

We deal with insurers for major retailers & centre owners, so you’re not outmatched.

Practical Support Throughout Your Claim

We request incident reports & store records for you, so you don’t have to chase staff yourself.

Slip And Fall.jpg

Request Your Free Case Review

A senior lawyer will review your case and contact you within 24 hours.

Review my case
Call (07) 3188 1737

We Speak Your Language

Legal problems are easier to navigate when you can explain what happened in the language you are most comfortable using.

English
English
한국어
Korean
ภาษาไทย
Thai
普通话
Mandarin
Tagalog
Tagalog
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Our Process

How We Handle Your Claim

01
Free Case Review

Tell us which store or centre you were in & what caused your injury. A senior lawyer will review your case & contact you within 24 hours.

02
Claim Assessment

We identify whether the store, centre or a contractor managed the area & assess how the hazard arose.

03
Evidence & Negotiation

We request CCTV, cleaning logs & other records, lodge the required notices and negotiate with the retailer’s insurer.

04
Resolution

We pursue a fair settlement that reflects your injuries & financial losses. If one can’t be reached, we explain the available options & continue representing you where appropriate.

Key Things To Know About Supermarket & Shopping Centre Injury Claims

01

Ask Staff To Complete An Incident Report

Report the incident to the store manager or centre management before you leave, if you’re able.

A written report records the hazard & time. We’ll obtain a copy to help support your claim.

02

Note The Exact Time & Location

Write down the aisle, the time & what you slipped on or what struck you.

These details help us pinpoint the right CCTV footage & cleaning records.

03

Keep Your Receipt

Your receipt or bank transaction can confirm when you were in the store.

That record supports your timeline. We’ll include it with the evidence supporting your claim.

04

Time Limits Matter

Strict deadlines & formal notice requirements apply, even when an injury seems minor at first.

Request Your Free Case Review, & a senior lawyer will reach you within 24 hours to set out your timeframe and the first steps to take.

Request Your Free Case Review

A senior lawyer will review your case and contact you within 24 hours.

Review my case
Call (07) 3188 1737

Meet the Team

Members from South Korea, Taiwan, Thailand, Canada, and Australia

Rin Web
Rin Kim
Principal Lawyer
Janet
Janet Clark
Legal Practice Manager
Lauren Domijan, Senior Associate at Rin Kim Law
Lauren Domijan
Senior Associate
Katherin
Katherine O’Sullivan
Personal Injuries Consultant
Jamie Park@2x
Jamie Park
Senior Associate
Arjit Arora, Lawyer at Rin Kim Law
Arjit Arora
Lawyer
Jenny Ra@2x
Jenny Ra
Senior Paralegal
Sarah
Sarah Clark
Senior Paralegal
Katrina Sanchez, Paralegal at Rin Kim Law
Katrina Sanchez
Paralegal
Jun Kim
Jun Kim
Legal Assistant
Keera
Keera Likit-Anurucks
Legal Assistant
Claire Kim, Legal Assistant at Rin Kim Law
Claire Kim
Legal Assistant
William Hua, Legal Assistant at Rin Kim Law
William Hua
Legal Assistant
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Meet our team

Free guides

Free, Practical Guides For Your Injury Claim

Plain-English guides and checklists that explain your options, the claim process and the deadlines that matter, written by the lawyers who handle these claims every day.

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Guide

2026 Guide to Personal Injury Claims

Download guide
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Checklist

Car Accident Claim Checklist

Download checklist
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Guide

WorkCover Guide for Injured Workers

Download guide
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Roadmap

Your Compensation Claim Roadmap

Download roadmap

Request Your Free Supermarket & Shopping Centre Injury Case Review

A senior lawyer will review your case & contact you within 24 hours.

Review my case
Call (07) 3188 1737

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Frequently Asked Questions

You may be able to claim if the supermarket didn’t take reasonable steps, such as regular inspections, to find & clean up the hazard.

It depends on where you were injured. Stores usually manage their own premises, while centre management generally controls common areas like walkways & car parks.

Possibly. A sign’s placement & visibility may affect a claim, but its presence doesn’t always rule one out.

Payouts vary with the seriousness of your injury, the length of your recovery & your financial losses. Once we’ve reviewed your case, we’ll explain which types of compensation may apply.

It’s wise to get advice before accepting. Early offers may not reflect future treatment or lost income.

As soon as you can. Strict notice deadlines apply from the outset, and prompt advice gives us time to request CCTV before it’s recorded over.

Not necessarily, but large retailers usually have experienced insurers & claims teams. A lawyer can secure the store’s records & negotiate on equal terms.

Yes. Rin Kim Law provides No Win, No Fee services for eligible supermarket & shopping centre injury claims. We’ll explain the terms & eligibility before you decide whether to proceed.

Request Your Free Case Review using the form on this page. A senior lawyer will review your case & contact you within 24 hours.

Request Your Free Case Review

A senior lawyer will review your case and contact you within 24 hours.

Review my case
Call (07) 3188 1737

All Public Liability Claims

We assess public liability claims involving situations such as:

Common Accidents

Businesses & Venues

Property, Schools & Care

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(07) 3188 1737