Clear advice from a senior lawyer after an injury at a hotel, restaurant or venue.
A senior lawyer will review your case and contact you within 24 hours.
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Average percentage settled before or at compulsory conference
Fair Work Ombudsman recovers for 181,000+ underpaid employees in Australia
Calls answered by the Fair Work Infoline
Workers’ compensation statutory claims
WorkCover Regulator review applications (3.6% of claims)
Workers’ compensation common law claims lodged
When A Good Occasion Ends In Injury
A dinner with friends, a weekend away or a special celebration should leave you with good memories. An unexpected injury can change that, leaving you to manage pain, recovery & expenses you hadn’t planned for.
We’ll help you understand whether the venue may be responsible & explain your options for compensation.
Hotels, restaurants & event venues are generally expected to keep floors, stairs, furniture & fittings in safe condition.
We’ll assess how the venue managed those risks, helping you understand whether you may have a claim before you commit to anything.
Depending on the venue, responsibility may rest with the operator, the property owner, an event organiser or a contractor.
We’ll work out which party controlled the area, so time isn’t lost pursuing the wrong one.
Insurers sometimes point to alcohol to reduce or deny claims. Having a drink doesn’t automatically rule out compensation, though it may affect the outcome.
We’ll challenge these arguments where the evidence supports doing so.
Queensland public liability claims have strict time limits, and hazards may be fixed & witnesses’ recollections can fade before a claim gets underway.
Request Your Free Case Review, & a senior lawyer will contact you within 24 hours to explain the time limits that apply to your claim & advise on gathering witness evidence.
Focus On Healing, Not Legal Fees
Rin Kim Law provides No Win, No Fee services for eligible hotel, restaurant & venue injury claims. You’ll only pay our professional fees if your case succeeds.
We bear the risk, so you can move forward with confidence.
Start your claim without paying our professional fees upfront.
Know how fees and disbursements are calculated before you proceed.
If unsuccessful, you won’t pay our legal fees, subject to the costs agreement.
A senior lawyer will review your case & contact you within 24 hours.
We assess hotel, restaurant & venue injury claims involving situations such as:
When a spilled drink, wet tiles or a polished dance floor causes you to slip.
When a dimly lit stairway, loose step or unexpected level change leads to a fall.
When a chair, stool or fitting gives way beneath you.
When a spilled hot drink, sizzling plate or open grill injures you while dining.
When you slip in a hotel bathroom or are hurt on the pool deck.
When a crowd surge, temporary staging or falling decorations injure you at an event.
We help guests & patrons injured while dining, staying or celebrating out across Brisbane & Queensland, including:
We assess hotel, restaurant & venue claims involving injuries such as:
These are common examples. Request Your Free Case Review, & a senior lawyer will reach you within 24 hours.
A senior lawyer will review your case & contact you within 24 hours.
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Short videos from our team on compensation claims, dealing with insurers and what to expect along the way.
What Sets Us Apart
A senior lawyer will review your case & contact you within 24 hours to talk through the incident & the venue’s role in it.
We return calls promptly & explain updates in plain language, so the process feels manageable.
We deal with the venue’s insurer & any contractors involved, so you don’t have to navigate disputes over who is responsible.
From booking confirmations to medical receipts, we organise the records that support your claim.
A senior lawyer will review your case and contact you within 24 hours.
Legal problems are easier to navigate when you can explain what happened in the language you are most comfortable using.
How We Handle Your Claim
Tell us where you were, what happened & who was with you. A senior lawyer will review your case & contact you within 24 hours.
We review the venue’s safety practices & confirm who was in charge of the area.
We obtain witness statements & venue records, then negotiate with the insurer once the required notices are lodged.
We pursue a fair settlement that reflects your injuries & recovery needs. If one can’t be reached, we explain the available options & continue representing you where appropriate.
Let the manager know what happened & ask them to record it, even if the injury seems minor.
An incident report made at the time can help establish what happened. We’ll obtain a copy to help support your claim.
Friends or family who were with you can describe what happened.
We’ll take their statements while memories are still fresh.
Burns & cuts can worsen without proper care, so see a doctor as soon as possible.
Early medical records also link the injury to the venue. We’ll help obtain the reports needed to support your claim.
Strict deadlines apply to venue injury claims, including formal notices that come early in the process.
Request Your Free Case Review, & a senior lawyer will contact you within 24 hours to explain the key time limits that apply to your matter & advise which evidence to secure first.
A senior lawyer will review your case and contact you within 24 hours.
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Free guides
Plain-English guides and checklists that explain your options, the claim process and the deadlines that matter, written by the lawyers who handle these claims every day.
A senior lawyer will review your case & contact you within 24 hours.
You may have a claim if the venue failed to take reasonable care & that failure caused or contributed to your injury.
Possibly. Alcohol may reduce compensation in some cases, but it doesn’t automatically rule out a claim.
Possibly. Depending on the arrangements, the venue operator, a hire company or the organiser may be responsible.
You may have a claim if staff served hot items carelessly or equipment at the table wasn’t safe.
Possibly. Hotels are generally expected to keep rooms, bathrooms & fittings safe for guests.
There’s no set figure. Compensation generally depends on your injury, recovery time & lost income, and we’ll outline what may apply after reviewing your case.
Not necessarily, but most venues have seasoned insurers behind them. We’ll gather witness statements & venue records, so your account is backed by evidence from day one.
Yes. Rin Kim Law provides No Win, No Fee services for eligible hotel, restaurant & venue injury claims. We’ll explain the terms & eligibility before you decide whether to proceed.
Request Your Free Case Review using the form on this page. A senior lawyer will review your case & contact you within 24 hours.
A senior lawyer will review your case and contact you within 24 hours.
We assess public liability claims involving situations such as: